Friends and Family Test

Have your say to improve your care

We would like your feedback on the care or treatment we give you any time you visit your GP or have contact with the practice. It doesn't take long.

Put us to the test and tell us what is working and what we can improve. You can say what you think without giving your name and we will use the information to plan improvements to our services.

Our Patient Group have asked us to publish our Friends and Family Test results so here they are:


  Extremely Likely  Likely  Neither  Unlikely  Extremely unlikely  

Likely to recommmend to Friends & Family %

 Nov17 82 25 4 1 1 93.9
Dec17 55 55 1 0 0 99.1
Jan18 30 13 2 0 0 95.6
Feb18 41 17 0 1 0 98.3
Mar18 48 17 1 0 0 98.5

Find Out More

To find out more please watch this NHS Video:

Access the Test

How likely are you to recommend Villa Street Medical Centre to friends and family if they needed similar care or treatment? Simply click on the graphic - It takes less than a minute!