National GP Patient Survey 2025 Results

We are so pleased to see that 93% of patients that responded described their overall experience at Villa Street as GOOD or VERY GOOD!

And there’s more….

99% had CONFIDENCE & TRUST in their healthcare professional

95% felt their NEEDS WERE MET in their last appointment at Villa Street

96% felt the healthcare professional was GOOD at considering their MENTAL WELLBEING

95% thought that the healthcare professional treated them with CARE & CONCERN

95% thought that the healthcare professional was GOOD at LISTENING to them

92% described their experience of contacting the practice as GOOD or VERY GOOD

98% knew what the NEXT STEP would be WITHIN TWO DAYS of contacting Villa Street

94% found the Villa Street Reception Team HELPFUL

We are so pleased with this feedback! So GOOD to know that all our work is appreciated by the people that matter to us – our patients!!

If you want to see the full survey results and compare with local and national averages then please click on this link.