Repeat Prescriptions

If you need to take medication on a regular basis your doctor may decide to issue you with repeat prescriptions which will remove the necessity for you to be seen every time you need a fresh supply of medicines.

All repeat prescriptions are produced on the practice computer system and you will be given a repeat slip listing the medication that you can order without seeing the doctor.

Other ways to order your prescriptions

  1. In person: tear off your repeat order form or ask for a form at reception.
  2. Online: if you have registered for online access you can request repeat prescriptions via your log in (see link above).
  3. Online Consultation: click on the ‘request sick notes and GP letters’ button on our ‘Contact your doctors online‘ page. 
  4. By email: email your repeat prescription request to [email protected].
  5. By post: requests may be made by letter enclosing a stamped addressed envelope. If posting please remember to use a secure, tracked postal service and give at least one weeks notice for a first class and longer if using second class. Villa Street Medical Centre Postal Address.
  6. At the chemist: Arrange with a local pharmacist to request and collect your prescriptions.

For house bound patients only repeat prescriptions can be requested by telephone. Please call 0207 703 7393 during our opening hours. Preferably after 10am.

When will my prescription be ready?

Please allow two working days for collecting repeat prescriptions and five working days by post, if you provided a self-addressed envelope:


To avoid any last minute rushing please request repeat prescriptions well in advance of public holidays or if you are going away. We often get asked to turn requests around in less than the 48 hour turn around time which is not straight-forward to do.   

For those that request their prescription be sent to a local pharmacy then the time will be dependant on that pharmacy. Please contact the relevant pharmacy for an indication of the timescale.

Electronic Prescriptions Service

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.

Good Medication Management is Important

Please preempt ordering prescriptions to avoid medication running out.

If you are given 56 days of tablets and you have 7 days left, order your new prescription. In the case of any emergency your regular pharmacist will give you a couple of tablets until you get your new prescription.

If you are going on holiday you should take a list of your medication with you. In case you have a problem Ensure you have enough medication to cover your holiday. Some countries also need a doctor’s letter to explain the medication. Check with your travel agent.

If you have elderly relatives ensure that they have an adequate supply of their medication. Dossette boxes/blister packs can be arranged if they have a large amount of medication to take.

Useful Information

Each drug has two names, the generic and the brand name. Where possible we use the generic name because this is usually much cheaper for the health service. Due to this, you may notice a change in colour, shape or size of your drug. Do not be concerned by this, you are still receiving the same drug of the same quality, it is only the appearance that has altered.

Please book your medications review appointment at least 10 days before your medication runs out.

Prescription Charges and Exemptions

The NHS prescription charge is a flat rate amount which successive Governments have thought it reasonable to charge for those who can’t afford to pay for their medicines.

Prescription prepayment certificates (PPCs) offer real savings for people who need a lot of medication.